Generally speaking, employees need to contact their pension provider directly to Opt Out within 1 month of being enrolled. If they miss this "Opt Out Window" they are no longer entitled to a refund of any contributions deducted from their pay, although they can still ask to stop contributions at any time (see the separate support article about this).
In IRIS Payroll Professional, when an employee has opted out you should populate the Valid Opt Out Notice Received field in their pension record. This ensures contributions for them are not included in further pension submissions.
The Download Pension Notifications feature in IRIS Payroll Professional collects opt out notifications directly from PensionSync and populates the Valid Opt Out Notice Received field for you, so the easiest way to manage opt outs is to run this quick feature every pay period.
You can also export opt out notifications and other worker instructions using the Reporting tool in PensionSync, if preferred.
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