Manually amend period dates in IRIS

If the period dates submitted from payroll do not match the expectation from the pension provider, it can cause an error, therefore you may need to manually amend the dates in order for the submission to be accepted.

Below are some instructions on how to amend the file from payroll, but if you have access to the PensionSync Dashboard, you can now use the Flexible File Correction tool instead, which is less onerous, there's less risk of error and it's a much quicker process. 

Please go directly to our Help Page for correcting this type of error using the Flexible File Correction tool: 

https://pensionsync.zendesk.com/hc/en-us/articles/4403923898129-Flexible-File-Correction-pay-period-dates 

To prevent manual changes in future periods, you may wish to amend your pay period dates setting in payroll. Read about how to do that here.