If you are getting an error with the employer contributions or employee contributions being incorrect (wording similar to the below), please review your pension settings through the Payroll Settings -> Pension Settings menu.
The Contribution Plan should have the contribution percentages included and the Tax relief should be Net Pay (all Smart Pension schemes are on a Net Pay basis, not Relief at Source). If no details are showing in the Contribution Plan, please click to Import from pensionsync
Example:
The contribution amount included in your submission for this worker is not consistent with their pensionable earnings and applicable contribution rate for the pay period.
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