PensionSync's web applications can be launched from payroll software, or in some cases accessed via the web.
In the vast majority of cases all PensionSync functionality will work without any IT involvement, however, in rare cases we have been aware of firewalls preventing some users from being able to open PensionSync applications.
If you are experiencing an issue opening a PensionSync application, you may need to get your IT team to whitelist *.pensionsync.com, which should cover all PensionSync applications.
A full list of URLs and IP addresses can be found below:
1) The PensionSync API:
2) The Authorization Gateway (to authorise user access to the pension provider schemes):
3) The PensionSync Dashboard (launched April 2020)
4) The Scheme Management Tool (SMT)